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Hotel booking platforms to deal with legal restrictions

Booking.com says it takes a 12% fee from bookings made on its online platform for a variety of services, including the promotion. © Keystone/Gaetan Bally

Parliament has approved restrictions on online booking platforms to protect the Swiss hotel sector.

This content was published on June 8, 2022 – 14:24

swissinfo.ch/urs

The senators spoke out on Wednesday in favor of legislative reform to fight against unfair competition.

In line with the House of Representatives, the Senate has approved proposals to allow hotel websites to reduce prices and other terms offered by booking platforms.

Proponents said the reform would help smaller hotels in Switzerland face growing international competition, including market leader booking.com.

Opponents tried to thwart the amendment, saying the restrictions were unjustified and hampered innovative businesses.

During the debate, Economy Minister Guy Parmelin warned against imposing too many conditions on booking platforms active in the hotel sector.

booking.com CEO Glenn Fogel has dismissed allegations that the online platform charges excessive fees for its customer services provided, including promotion.

Hotels that lobbied for restrictions were acting short-sighted and they would not benefit from the amendment, he told the Neue Zürcher Zeitung newspaper earlier this week.

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